Return Request

Start Your Return

Most items can be returned within 30 days of delivery. We only accept returns from within the United States.

Starting a Return

1. Go to our returns portal and enter the email or zip code and the order or tracking number from your order.
2. Select the item(s) you want to return and tell us why.
3. Choose a refund, store credit or an exchange.
4. Submit your request and follow the shipping instructions.

Refunds and store credit are processed within up to 7 business days after we receive and inspect your return.

Eligibility & Restocking Fees

Items must not be damaged. Items damaged after delivery, whether during installation or use, can't be returned.

• Refund: 5% restocking fee
• Store credit: 5% restocking fee
• Exchange: no restocking fee

If the return is due to our error, there is no restocking fee. See Defective, Damaged or Incorrect Items below.

Return Shipping

You pay for return shipping, and the cost of the return label is deducted from your refund or store credit. Original shipping charges are non-refundable.

Exchanges

You can exchange for a different item or variant right in the portal. Exchanges have no restocking fee. Original shipping charges are non-refundable, and you pay the shipping costs for the replacement item. Every exchange is reviewed by our team before it's approved.

Defective, Damaged or Incorrect Items (Our Error)

If your item arrived damaged or defective, or we shipped you the wrong item, start a return in the portal and upload photos. Once we review it, you can choose a same-item replacement or store credit. There is no restocking fee, and we cover return shipping with a prepaid label.

Ordered the Wrong Part?

Returns for parts ordered by mistake follow the standard return terms above and are reviewed by our team. Please confirm compatibility before ordering.

Lost or Damaged in Transit

If your package is lost, stolen or damaged in transit, report it through the returns portal within 30 days of delivery. For damage, upload photos of the item and all sides of the packaging. Our team will review it.

Other Conditions

• Refused or undeliverable shipments are treated as returns, and shipping costs may be deducted.

Non-Returnable Items

Paint and control boards are non-returnable.

Questions?

Contact us