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Express Garage Doors
Express Garage Doors
Expressgaragedoors.com

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    Return Request

    To get started on the return/exchange process, fill in the required info in the "Order ID" and "Email" boxes below. If you didn't provide your email at checkout, this process may not work and you will need to contact us for return authorization.

    Here is how the process will work:

    1. Once you are ready to get your return shipment process started, enter your order number and email in the appropriate boxes below and click the "Lookup" button.
    2. Your order details will show on the screen. Confirm you have entered the correct order information and then click "create request".
    3. Select the product(s) you'd like to return/exchange.
    4. Select the "return reason" from the drop down window for each product(s).
    5. Add any notes and/or pictures you feel are important to convey to us.
    6. Click "Submit Request".

    What will happen next? Great question!

    1. You'll receive a Return Request notification pretty soon after you've submitted yours.
    2. We will review your request and advise you of its confirmation or denial with 12-24 hours.
    3. If confirmed, you will receive further information about how to handle your return.
    4. Upon receiving your return at our warehouse & ensuring all parts are undamaged & in their original packaging including all pieces, please allow up to 7 business days for refunds to process.

    Return Policy

    You may return most new or unopened items within 30 days of delivery for a full refund minus original shipping cost. We'll also pay the return shipping costs if the return is a result of our error (otherwise return shipping is at buyer's expense). 

    Your return for refund will not be accepted if:
    Item is returned damaged or in used condition
    Item is missing original parts (instructions, visor clip, batteries, screws, etc)
    Returned outside 30 day return period

    Exchanges: Due to price differences and shipping costs, we don't offer direct exchanges. You can return an item for a refund and place a new order for the correct part at any time. If you would like to wait for a refund before placing a new order, you will be notified when we receive your return and issue a refund.

    Damaged in shipping - We're so sorry if an item you received is not in perfect condition. Please follow the returns process below and attach a photo of the damage to the returns form. We will exchange or replace the damaged item upon inspection.

    Defective - Please follow the returns process below and select defective as your return reason. Defective items will be exchanged at our expense if the item is received within 30 days of your order date. Defective items returned outside that period will be returned at your expense and a store credit issued for the value of the item. Please note some items only have a 30 day exchange warranty. Be sure to check the description of the item for warranty information. This excludes fair wear and tear. We may require you to return the item before we can send a replacement.

    Please note: Some items are non-returnable. Be sure to check the item description for notes regarding this. Paint and control boards are non-returnable items.

    Blog posts - Garage Door DIY Handbook

    Wayne Dalton Logic Motor Control Board Common Issues

    Wayne Dalton Logic Motor Control Board Common Issues

    March 20, 2023

    A broken garage door opener can be a major inconvenience, and often the root of the problem can be the motor control board. Let's talk about failing motor control boards and how to diagnose and resolve these issues.

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    Wayne Dalton Remote Control Transmitter 297134 Faq

    Wayne Dalton Remote Control Transmitter 297134 Faq

    March 19, 2023

    Need to know the benefits of a remote control transmitter, common issues, and how to program the Wayne Dalton Remote Control Transmitter? We've got it covered!

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    Wayne Dalton 327310 Remote Control Transmitter Faq

    Wayne Dalton 327310 Remote Control Transmitter Faq

    March 19, 2023

    Check out these key features of the Wayne Dalton 327310 Remote Control Transmitter, its benefits, common issues, and how to program it.

    View full article →

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      • Home
      • Gears
        • Challenger
        • Chamberlain
        • Liftmaster
        • Linear
        • Sears Craftsman
        • Wayne Dalton
      • Control Boards
      • Keypads
        • Chamberlain
        • Genie
        • Liftmaster
        • Multi Code
        • Sears Craftsman
        • Wayne Dalton
      • Remotes
        • Chamberlain
        • Genie
        • Liftmaster
        • Multi Code
        • Sears Craftsman
        • Wayne Dalton
      • Photo Eyes
        • Challenger
        • Chamberlain
        • Genie
        • Liftmaster
        • Sears Craftsman
        • Wayne Dalton
      • Garage Door Parts
        • Bottom Seal
        • Brackets
        • Cables & Drums
        • Extension Springs
        • Garage Hardware
        • Hinges
        • Lock & Lift Handles
        • Lubricant
        • Operator Brackets
        • Rollers
        • Torsion Parts
        • Torsion Springs
        • Torquemaster Parts
        • Torquemaster Springs
        • Trolleys & Carriages
        • Weather Strip
      • Garage Door Springs
        • Extension Springs
        • Torsion Springs
        • Torquemaster Springs
      • Product Type
      • Batteries & Backups
      • Bottom Seal
      • Brackets
      • Cables & Drums
      • Control Boards
      • Door Hardware
      • Door Parts
      • Ebook
      • Extension Springs
      • Gears & Sprockets
        • Challenger
        • Chamberlain
        • Liftmaster
        • Linear
        • Sears Craftsman
        • Wayne Dalton
      • Hinges
      • Home Accessories
      • Home Automation
      • Keypads
        • Chamberlain
        • Genie
        • Liftmaster
        • Multi Code
        • Sears Craftsman
        • Wayne Dalton
      • Light Covers
      • Locks & Lift Handles
      • Lubricant
      • Misc. Hardware
      • Operator Brackets
      • Paint
      • Photo Safety Sensors
        • Challenger
        • Chamberlain
        • Genie
        • Liftmaster
        • Sears Craftsman
        • Wayne Dalton
      • Receivers
      • Remotes & Transmitters
        • Chamberlain
        • Genie
        • Liftmaster
        • Multi Code
        • Sears Craftsman
        • Wayne Dalton
      • Rollers
      • Safety & Security
      • Tools
      • Torquemaster Parts
      • Torquemaster Springs
      • Torsion Parts
      • Torsion Springs
      • Trolleys & Carriages
      • Universal Remote Kit
      • Wall Stations & Buttons
      • Weather strip
      • Manufacturer
      • Allstar
      • Challenger
      • Chamberlain
      • Genie
      • Homelink
      • Liftmaster
      • Linear
      • MultiCode
      • Sears Craftsman
      • Wayne Dalton