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Current Operations - Covid Impacts - We are Still Here!

October 29, 2021

Current Operations - Covid Impacts and how we are handling it

We are still open for business and shipping orders daily. Supply chain has become a daily struggle to keep items in stock due to metal, microchips, workforce shortages and international cargo delays. Pricing has also been seriously impacted based on these factors. We are doing our best to mitigate rapidly increasing costs from all of our suppliers and only pass on rising cost when absolutely required.

We keep our website up to date with real time inventory and if it is available on our site, we should have it in stock ready to ship. If there is an issue with out of stock items on your order, we will notify you immediately with the option to hold or cancel your order.

Coronavirus (COVID-19) Update

Shipping timeframes: COVID related impacts on carriers nationwide have caused significant delays in handling packages and delivery times/quality in many cases. We have found over the last year and a half that issues are irregular and delivery times are somewhat unpredictable (across all carriers). As a result, transit times have been severely impacted and your delivery may not arrive on-time.

We are only able to control what we do, so we are doing everything we can to get your order shipped out quickly (same or next business day from your order date). Once it has been shipped, the course of its transit is in the hands of the carrier service used. USPS is still the fastest most cost effective carrier in most cases, so we ship the majority of orders through USPS first class and priority mail.

We have a very low defect rate with USPS shipments, and most orders arrive within a couple of days of shipment. If you don't want your order shipped via USPS methods, please select UPS ground at checkout. UPS ground usually takes and extra 2-3 days to arrive over USPS options and the base rates are much higher. We don't offer any guaranteed date shipping options, and all listed delivery time frames are estimates not guarantees. Shipping is a non-refundable service and once your order has shipped it can't be recouped.

Every effort is being made to deliver orders as quickly as possible while ensuring the health and safety of our supply chain partners. We apologize for any inconvenience and appreciate your patience and understanding during these challenging times.





Blog posts

Current Operations - Covid Impacts and how we are handling it
Current Operations - Covid Impacts - We are Still Here!

October 29, 2021

We are still here! Despite the ongoing struggle to keep items in stock and fairly priced due to rapidly rising costs and extremely limited supply across the board, we still have products in stock and are shipping daily.

View full article →

Waynedaltonparts rebranding to expressgaragedoors
Rebranding Alert! Waynedaltonparts is now Expressgaragedoors

September 08, 2021

We're excited to announce that our store is rebranding! Our company has always been Express Garage Doors Inc, but now our website is too.

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Torquemaster Springs - Common Questions & Tips

August 31, 2021

Common questions we receive about Torquemaster springs, why should you upgrade to the plus style, and how to make sure you are getting the right parts.

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