October 29, 2021

Current Operations - still working hard!

Current Operations - Covid Impacts and how we are handling it

We are still open for business and shipping orders daily. Supply chain has become a daily struggle to keep items in stock due to metal, microchips, workforce shortages and international cargo delays. Pricing has also been seriously impacted based on these factors. We are doing our best to mitigate rapidly increasing costs from all of our suppliers and only pass on rising cost when absolutely required.

We keep our website up to date with real time inventory and if it is available on our site, we should have it in stock ready to ship. If there is an issue with out of stock items on your order, we will notify you immediately with the option to hold or cancel your order.

Shipping timeframes: Over the past three years we have seen many changes across all industries that extend transit times slightly. Many carriers nationwide are still consistently experiencing workforce shortages causing delays in handling packages and delivery times/quality. We have found over the last three years that issues are irregular and delivery times are somewhat unpredictable (across all carriers pretty evenly). As a result, transit times have been impacted and your delivery may not arrive on-time.

We are only able to control what we do, so we are doing everything we can to get your order shipped out quickly (same or next business day from your order date). Once it has been shipped, the course of its transit is in the hands of the carrier service used. USPS is still the fastest most cost effective carrier in most cases, so we ship the majority of orders through USPS first class and priority mail.

We have a very low defect rate with USPS shipments, and most orders arrive within a couple of days of shipment. If you don't want your order shipped via USPS methods, please select UPS ground at checkout. UPS ground usually takes an extra 2-3 days to arrive over USPS options and the base rates are much higher. We don't offer any guaranteed date shipping options, and all listed delivery time frames are estimates not guarantees. Shipping is a non-refundable service and once your order has shipped it can't be recouped.

Every effort is being made to deliver orders as quickly as possible while ensuring the health and safety of our supply chain partners. We apologize for any inconvenience and appreciate your patience and understanding during these constantly changing times.